1. What sizes are available for your Christmas slippers?
We offer sizes for all ages! Our slippers are available in adult and children’s sizes. Check our size chart on each product page to find your perfect fit.

2. How should I care for my Christmas slippers?
Our slippers are best maintained by spot cleaning with a damp cloth. For some materials, gentle hand washing is recommended. Always check the care instructions on the product page.

3. Do you offer exchanges or returns?
Yes, we offer a 20-day return and exchange policy on all unworn slippers. For holiday orders, we extend the return window to make gift-giving easier. Visit our Returns page for more details.

4. How long does shipping take?
Standard shipping usually takes 12-14 business days. Due to the holiday season, we recommend ordering early to ensure timely delivery. Expedited shipping options are also available.

5. Are your slippers unisex?
Yes, most of our slippers have a unisex design. We recommend checking the size guide to find the best fit for each style.

6. What materials are used in your slippers?
Our slippers are made with cozy materials like plush fleece, sherpa lining, and memory foam for maximum comfort. Specific materials are listed on each product page.

7. Do you offer discounts on bulk or family purchases?
Yes! We offer discounts on orders of 3 or more pairs – perfect for family matching slippers! Check our website or contact customer service for bulk discount details.

8. Will my slippers look exactly like the photos?
Yes, the slippers will look very close to what’s shown in our product photos. Slight color variations can occur based on lighting and screen settings.

9. How do I contact customer service?
We’re here to help! You can reach us via email at info.frostyfeets@gmail.com or through our Contact Us page for any inquiries about your order.